This document describes how to move virtual hosting accounts between two Unix/Linux physical servers or between two Windows servers within the same H-Sphere cluster. It is not possible to move accounts between a Windows and a Unix/Linux servers.

Account move implies:

1) transfer of
     - user account
     - all domains hosted under this account
     - home directory and its content

2) IP and DNS data changes.

Account move doesn't involve user databases, as they are located on separate database servers. Once you have correctly moved the accounts to a different web server, user scripts will be able to work with MySQL databases from the new location.

Warning: As a result of the account move, Webalizer statistics will be reset. ModLogAn statistics won't be lost.

Requirements:

• There should not be any users on the target server with the same username as on the source server.
• You need to have SSL certificates for all accounts using SSL. Since account move doesn't work with accounts using SSL, you'll need to disable SSL for these accounts before the move, and reinstall the certificates after the move.
• Port 873 (RSync) should be open
• The target server should have:
• shared IP with the same shared IP tag for migrated shared IP domains;
• free dedicated IP for migrated dedicated IP domains.

Procedure

To move an account:

1. Disable SSL on all accounts where it is enabled.
2. Select Start Account Move in the E.Manager menu.
3. Select source and target servers. Enter account details. Click Submit.
4. Click Move for this account. The account will be scheduled for move. The system will check with the source and target servers for information about the resources to be moved.
5. Select Start Move Processes in the E.Manager menu.
6. Click Launch for this account. The system will:
   - test each resource if it can be moved
   - create resources on the target server
   - transfer content. Depending on resources, one or more contant transportation modules can be created. You can view details on these modules on this page at the very bottom of the page
   - reconfigure DNS. On this stage, DNS is reconfigured to point to the target server
   - repost configs. On this stage, apache ftp, and other IP dependent resources are reconfigured
   - delete resources on the source server. H-Sphere will delete the resources within 24 hours. Until then, the status will show as being deleted.
7. Reinstall SSL certificates on all accounts where they had been installed.